VacationsDays

At VacationsDays ("we," "our," or "us"), our goal is to provide travelers with a simple, convenient, and reliable way to discover and plan their vacations.

To support our services, technology, customer assistance, and travel planning resources, certain bookings or services may include a service fee.

This page explains how our service fees work and what they cover.

1. What Is a Service Fee?

A service fee is a charge that may apply for the assistance, processing, and support services provided by VacationsDays.

This fee helps us maintain our platform and provide travelers with:

  • Easy access to travel options
  • Booking assistance
  • Customer support
  • Travel planning resources
  • Website maintenance and improvements
  • Secure transaction processing (where applicable)

2. When Does a Service Fee Apply?

Service fees may apply depending on the type of service requested, including:

  • Travel booking assistance
  • Reservation support
  • Customized travel planning
  • Special travel requests
  • Changes or modifications to certain reservations
  • Additional customer support services

Any applicable service fee will be clearly communicated before completing a transaction.

3. Service Fee Disclosure

Any applicable service fee will be displayed separately during the booking or payment process.

The total amount charged may include:

  • Travel fare or service cost
  • Taxes and government fees
  • Supplier charges
  • VacationsDays service fee (if applicable)

Customers will have the opportunity to review all charges before confirming payment.

4. Is the Service Fee Refundable?

Service fee refund eligibility depends on the circumstances and the type of service provided.

Unless otherwise stated:

  • Service fees may be non-refundable once services have been provided.
  • Cancellation of a travel booking does not automatically guarantee a refund of service fees.
  • Refund decisions will be handled according to applicable booking terms and conditions.

5. Third-Party Supplier Fees

Some travel services may include additional fees charged directly by third-party providers, including:

  • Airlines
  • Hotels
  • Tour operators
  • Travel suppliers

These charges are separate from any VacationsDays service fee and are controlled by the applicable provider.

6. Changes and Cancellation Assistance

If you request assistance with changes, cancellations, or modifications to your reservation, additional service fees may apply depending on the complexity of the request.

Any applicable charges will be disclosed before processing the request.

7. Payment Authorization

By completing a transaction through VacationsDays, you authorize payment of all disclosed charges, including any applicable service fees.

8. Changes to Service Fees

VacationsDays reserves the right to update service fees and related policies at any time.

Any changes will be posted on this page with an updated Effective Date.

9. Contact Us

If you have questions regarding our service fees, please contact us:

VacationsDays

We are committed to providing transparent pricing and a reliable travel experience for our customers.